Bestsellers
-
Pebella Layered Pendant Light
Regular price $475.00Regular price $475.00 Sale priceUnit price per -
Lunis LED Wall Light
Regular price $180.00Regular price $180.00 Sale priceUnit price per -
Lunara Minimalist Pendant Light
Regular price $325.00Regular price $325.00 Sale priceUnit price per -
Lunara Minimalist Ceiling Lamp
Regular price $450.00Regular price $450.00 Sale priceUnit price per
FAQ
How can I track my order?
How can I track my order?
After your order ships, you’ll receive a confirmation email with a tracking link.
You can also track your order anytime through the Track Your Order page on our website.
What payment methods do you accept?
What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.
All transactions are securely processed, and we never store payment information.
How long does delivery take?
How long does delivery take?
Orders are typically processed in 1–2 business days and delivered within 8-14 business days. You’ll receive tracking details once your order ships.
Where do you ship from, and what are the shipping costs?
Where do you ship from, and what are the shipping costs?
All orders are shipped from within Canada through our local partner warehouses.
We offer free standard shipping on all Canadian orders, with no minimum purchase required.
More information is available in our Shipping Policy.
What is your return policy?
What is your return policy?
We accept returns within 30 days of delivery for unused items in their original condition. You can read more on our Return Policy page.
How can I contact you?
How can I contact you?
You can reach us at info@alerahaven.com.
Our team is available Monday to Friday, 9:00 AM – 5:00 PM (EST) and typically responds within 1–2 business days.